Shipping Policy
Effective Date: January 14, 2025

At Sportswear Store, we are committed to providing our customers with fast, reliable, and affordable shipping options. Please read our shipping policy to understand how we handle your orders and deliveries.

1. Order Processing Time

All orders are processed within 1-3 business days of receiving payment. Please note that processing time may be longer during peak seasons or holidays. Once your order has been processed, you will receive a shipping confirmation email with tracking information.

2. Shipping Methods and Delivery Times

We offer several shipping methods to ensure your order arrives on time. Delivery times may vary depending on your location and the shipping method selected at checkout. Estimated delivery times are as follows:

  • Standard Shipping: 5-7 business days (within the United States)
  • Expedited Shipping: 2-3 business days
  • Overnight Shipping: Next business day delivery (available on select items)

Please note that these are estimated delivery times, and actual delivery may vary depending on factors such as weather, holidays, or carrier delays.

3. Shipping Costs

Shipping costs are calculated based on the weight of your order and your delivery address. Shipping fees will be displayed at checkout before you complete your order. We occasionally offer free shipping promotions on certain orders. Please check our website for current promotions.

4. International Shipping

At this time, we only offer shipping within the United States. If we expand our shipping services to international destinations, we will update this policy accordingly.

5. Order Tracking

Once your order has shipped, we will send you a tracking number via email. You can use this tracking number to monitor the status of your delivery through the carrier’s website.

6. Address Accuracy

Please ensure that the shipping address you provide is correct and complete. We are not responsible for delays or misdeliveries caused by incorrect or incomplete address information. If an order is returned to us due to an incorrect address, you will be responsible for the additional shipping fees to resend the order.

7. Delivery Delays

While we strive to meet our estimated delivery times, delays may occur due to factors beyond our control, such as weather, carrier delays, or high shipping volumes. If your order experiences a delay, we will notify you and work to resolve the issue as quickly as possible.

8. Shipping Restrictions

Some products may be subject to shipping restrictions based on their size, weight, or destination. If your order contains a restricted item, we will contact you to discuss available options. Additionally, certain addresses, such as P.O. boxes, may have specific shipping requirements, and we will inform you of any issues that may arise.

9. Shipping Insurance

For added security, we offer optional shipping insurance on certain orders. If you choose to add shipping insurance, you will be covered for lost, stolen, or damaged packages during transit. If you opt-out of insurance, we cannot be held responsible for lost or damaged items once the package leaves our warehouse.

10. Failed Deliveries

If a delivery attempt is unsuccessful due to reasons such as incorrect address or unavailability of the recipient, the carrier will typically attempt redelivery or hold the package at a local facility for pick-up. Please refer to the carrier’s website for details regarding missed deliveries. If the item is returned to us, we will contact you to arrange for redelivery, and additional shipping fees may apply.

11. Damaged or Lost Shipments

If your package arrives damaged or is lost in transit, please contact us within 7 days of receiving your order. We will assist you in filing a claim with the carrier or arranging for a replacement. Please provide photos of the damage if applicable to expedite the process.

12. Contact Us

If you have any questions or need assistance with shipping, please contact our customer support team:

Thank you for choosing Sportswear Store. We are committed to providing a great shopping experience, including fast and reliable shipping.